Staff Training & Compliance Register Software
Track every staff member's training, certifications and clearances, CPR, first aid, AHPRA, NDIS worker screening and more, with automatic expiry reminders and an audit-ready export. Track the whole team, even staff without a login.
On the free trial and every paid plan. No credit card required.
Training matrix
CurrentExpiringExpired12 active staff members, logins optional
Reminder sent
30 daysEmailed to 2 managers. Again at 14, 7 and 1 days.
Expired training is one of the most common audit failures
RACGP assessors cite lapsed CPR currency as one of the most frequent non-conformities, and NDIS auditors regularly find expired first aid, manual handling and worker screening. The records usually exist on a spreadsheet that nobody updated. A register with automatic reminders fixes the root cause.
What is a staff training register?
A staff training register is a record of every staff member's mandatory training, certifications and clearances, along with the dates they were obtained and when they expire. For Australian healthcare practices that typically includes CPR and first aid currency, AHPRA registration, immunisation status, and for NDIS providers the Worker Orientation Module and Worker Screening Check. Auditors ask to see the register to confirm that the right people hold current, role-appropriate credentials.
What training records do RACGP and NDIS audits check?
RACGP accreditation expects current CPR for clinical staff (refreshed at least every 3 years), current AHPRA registration, and evidence of orientation and ongoing training. NDIS providers must show that workers have completed the mandatory Worker Orientation Module, hold a current Worker Screening Check, and have role-relevant training. Expired CPR, first aid, manual handling and worker screening are among the most commonly cited gaps at audit.
Do I have to track staff who don't have a ClinicComply login?
Yes, and ClinicComply is built for exactly that. Most of the people whose training an auditor checks (support workers, nurses, reception) do not need a software login. ClinicComply tracks them as staff records, separate from the user accounts your plan includes, so you can track your whole team at no extra per-seat cost.
How do the expiry reminders work?
When you record a credential with an expiry date, ClinicComply emails the relevant managers (and the staff member, if they have a login) at 30, 14, 7 and 1 days before expiry, and again once it lapses. An NDIS worker screening clearance gets one more: an email the day its 90-day renewal window opens, then a weekly reminder while it stays expired and the worker has not been stood down. That means a CPR or worker screening renewal never sneaks up on you the week before an audit.
Everything an auditor asks for, in one register
Automatic expiry reminders
Record an expiry date once and ClinicComply emails managers (and the staff member) at 30, 14, 7 and 1 days before, and once it lapses. The reminders practices forget to set themselves.
Track staff without a login
Add support workers, nurses and reception as staff records, separate from your plan's user accounts. Track your whole team for compliance at no per-seat cost.
Every credential, one place
CPR, first aid, AHPRA registration, immunisation, NDIS worker screening, the orientation module, manual handling, indemnity insurance and your own custom training, each tagged NDIS, RACGP or general.
Training matrix
A colour-coded grid of every active staff member against each tracked credential, so you can spot a gap across the team before an audit does.
Certificates on file + audit export
Upload a certificate against any credential (it also lands in your Evidence Library), and export an auditor-ready CSV of every person, credential and expiry any time.
NDIS + RACGP in one register
Run an NDIS workforce, a general practice, or both. Tag each record with its framework and keep one source of truth for every audit.
NDIS worker screening register
The NDIS (Practice Standards: Worker Screening) Rules 2018 ask a registered provider for two written lists: its risk-assessed roles and every worker who holds one, kept so an auditor can tell who was in a risk-assessed role on any day in the past seven years. ClinicComply keeps both inside the training register, for practices that hold the NDIS framework.
- The roles listEach risk-assessed role with its title, which limb of the definition applies, a description, the date it was assessed and who assessed it (Rules section 17).
- Each worker's recordApplication number, check number, outcome and outcome date, expiry, the screening unit, the date you verified the worker in the Worker Screening Database and your last status check (section 18).
- Stand-downsRecord the day a worker was stood down from a risk-assessed role and why. The reason is visible to managers only, and the reminders for that clearance stop.
- Renewals that keep the historyA renewal is a new clearance. The old one stays on the record with its dates and certificate, so you can show who held a risk-assessed role on any day in the past seven years (section 20).
- Key personnelRecord who your key personnel are, hold their suitability attestation against the seven matters in the Provider Registration Rules, and open the Commission's compliance actions search prefilled with their surname.
- Reminders, print and CSVAn email the day the 90-day renewal window opens, the usual 30, 14, 7 and 1 day reminders, then weekly while a clearance stays expired. Print the register, or export the roles list and the workers list as CSV.
Date of birth and address stay in your HR file rather than in ClinicComply. For what the Rules ask of a provider once a clearance has arrived, read NDIS worker screening: what providers must do after the clearance arrives.
Track every credential out of the box
Start from a framework-tagged catalogue with sensible renewal cadences, or add your own custom training. You always set the real expiry date.
- CPR / Basic Life Support (HLTAID009)
- First Aid (HLTAID011)
- AHPRA registration
- Immunisation status
- NDIS Worker Screening Check, with the section 18 record
- NDIS Worker Orientation Module
- Manual handling
- Professional indemnity insurance
- Custom training modules
Staff training records: common questions
What is a staff training register?
A staff training register is a record of every staff member's mandatory training, certifications and clearances, along with the dates they were obtained and when they expire. For Australian healthcare practices that typically includes CPR and first aid currency, AHPRA registration, immunisation status, and for NDIS providers the Worker Orientation Module and Worker Screening Check. Auditors ask to see the register to confirm that the right people hold current, role-appropriate credentials.
What training records do RACGP and NDIS audits check?
RACGP accreditation expects current CPR for clinical staff (refreshed at least every 3 years), current AHPRA registration, and evidence of orientation and ongoing training. NDIS providers must show that workers have completed the mandatory Worker Orientation Module, hold a current Worker Screening Check, and have role-relevant training. Expired CPR, first aid, manual handling and worker screening are among the most commonly cited gaps at audit.
Do I have to track staff who don't have a ClinicComply login?
Yes, and ClinicComply is built for exactly that. Most of the people whose training an auditor checks (support workers, nurses, reception) do not need a software login. ClinicComply tracks them as staff records, separate from the user accounts your plan includes, so you can track your whole team at no extra per-seat cost.
How do the expiry reminders work?
When you record a credential with an expiry date, ClinicComply emails the relevant managers (and the staff member, if they have a login) at 30, 14, 7 and 1 days before expiry, and again once it lapses. An NDIS worker screening clearance gets one more: an email the day its 90-day renewal window opens, then a weekly reminder while it stays expired and the worker has not been stood down. That means a CPR or worker screening renewal never sneaks up on you the week before an audit.
How long is an NDIS Worker Screening Check valid?
An NDIS Worker Screening Check clearance is valid for 5 years from the date it is granted. The first wave of five-year checks began expiring in February 2026, so providers need a reliable way to track each worker's expiry and start renewals early. You can calculate any clearance's expiry with our free worker screening expiry calculator.
Does ClinicComply keep the worker screening register the Rules require?
It keeps the two written lists the NDIS (Practice Standards: Worker Screening) Rules 2018 ask for, inside the training register. The risk-assessed roles list (section 17) records each role's title, which limb of the definition applies, a description, the date it was assessed and who assessed it. The workers list (section 18) records each worker's application and check numbers, outcome and outcome date, expiry, screening unit, the date you verified them in the Worker Screening Database, your last status check and any stand-down. A renewal is a new clearance that keeps the old one on the record, so you can show who held a risk-assessed role on any day in the past seven years (section 20). Date of birth and address stay in your HR file. The fields appear for practices that hold the NDIS framework.
Is the training register included in the free trial?
Yes. The staff training and compliance register is available on the free trial and on every paid plan, so you can add your team and see the expiry reminders and audit export before you decide.
Related tools & reading
- Track staff without a login
- Australian data residency (Sydney)
- On the free trial
This page is general information, not legal advice. Verify training requirements against current RACGP and NDIS Commission guidance.
Be the practice the assessor compliments.
Choose your frameworks and work through the checklist. Walk into your next visit with your evidence linked and current, and nothing left to chase.