Healthcare Compliance Policy Templates for Australian Practices
Pre-written, customisable policy templates aligned to Australian healthcare standards. Download in Word format, add your practice details, and use as accreditation evidence.
27
Policy templates
2
Frameworks
Word
Editable format
RACGP 5th Edition Templates
15 templatesPrivacy Policy
A comprehensive privacy policy covering the 13 Australian Privacy Principles (APPs), patient data collection, use, disclosure, and storage. Includes state-specific Health Records Act references.
Infection Prevention & Control Policy
Practice-specific infection prevention and control policy covering hand hygiene, PPE, environmental cleaning, sterilisation, outbreak management, and staff immunisation requirements.
Emergency Response Plan
Emergency preparedness and response plan covering medical emergencies, natural disasters, fire, power failure, IT outage, pandemic response, and staff absence contingencies.
Computer & Information Security Policy
Information security policy covering access control, password management, backup procedures, malware protection, mobile device security, and incident response. Based on the RACGP CISS framework.
Clinical Handover Policy
Structured clinical handover policy using the ISBAR framework for safe transfer of patient information between practitioners, including shift changes, referrals, and after-hours handover.
Cold Chain Management Policy
Vaccine storage and cold chain management policy covering temperature monitoring, equipment maintenance, breach protocols, ordering procedures, and annual audit requirements.
Complaints Handling Policy
Patient feedback and complaints management policy covering complaint receipt, investigation, resolution, escalation pathways, and documentation requirements for accreditation evidence.
Clinical Risk Management Policy
Clinical risk management and incident reporting policy covering risk identification, incident classification, investigation procedures, open disclosure, and corrective actions.
Work Health & Safety Policy
Workplace health and safety policy covering hazard identification, risk assessment, incident reporting, manual handling, emergency procedures, and staff responsibilities under WHS legislation.
Chaperone Policy
Policy for the use of chaperones and observers during clinical examinations, covering patient rights, staff responsibilities, documentation, and sensitive examination procedures.
Business Continuity Plan
Business continuity and disaster recovery plan covering IT system failure, data loss, key personnel absence, natural disaster, and practice relocation scenarios with recovery procedures.
Staff Training & Orientation Policy
Staff induction, training, and ongoing education policy covering orientation checklists, mandatory training requirements, CPD tracking, and performance review procedures.
Health Records Management Policy
Health records management policy covering record creation, access, storage, retention periods, disposal, transfer, and electronic health record standards.
After-Hours Care Policy
After-hours care arrangements policy covering patient communication, voicemail messaging, deputising service agreements, emergency department referrals, and clinical handover for after-hours providers.
Informed Consent Procedures
Informed consent policy and procedures covering consent requirements, capacity assessment, minor consent, interpreter use, documentation standards, and refusal of treatment.
NDIS Practice Standards Templates
12 templatesComplaints Management and Resolution Policy
NDIS-aligned complaints management policy covering participant complaints, investigation procedures, resolution timeframes, escalation to the NDIS Commission, and continuous improvement. Mapped to Core Module 1 quality indicators.
Incident Management Policy and Procedure
NDIS-aligned incident management policy covering reportable incidents, NDIS Commission notification requirements, investigation procedures, corrective actions, and integration with risk management. Mapped to Core Module 1 quality indicators.
Risk Management Policy
NDIS-aligned risk management policy covering risk identification, assessment, treatment, monitoring, participant-specific risk assessments, and integration with AS/NZS ISO 31000. Mapped to Core Module 1 quality indicators.
Human Resource Management Policy
NDIS-aligned human resource management policy covering recruitment, worker screening, orientation, supervision, training, performance management, worker wellbeing, and separation. Mapped to Core Module 1 quality indicators.
Continuity of Supports Policy
NDIS-aligned continuity of supports policy covering workforce planning, planned transitions, unplanned disruptions, business continuity, and communication protocols. Mapped to Core Module 1 quality indicators.
Governance and Operational Management Policy
NDIS-aligned governance and operational management policy covering governance structure, key personnel, quality management, continuous improvement, compliance, and financial management. Mapped to Core Module 1 quality indicators.
Information Management and Privacy Policy
NDIS-aligned information management and privacy policy covering data collection, storage, security, access, disclosure, breach response, retention, and disposal. Mapped to Core Module 1 quality indicators and the Privacy Act 1988.
Participant Rights and Responsibilities Policy
NDIS-aligned participant rights and responsibilities policy covering choice and control, dignity of risk, cultural safety, advocacy access, and complaint mechanisms. Mapped to Core Module 1 quality indicators and the UNCRPD.
Service Delivery and Access Policy
NDIS-aligned service delivery and access policy covering intake, service agreements, support planning, delivery, monitoring, cancellations, service exit, and accessibility. Mapped to Core Module 1 quality indicators.
Worker Orientation and Induction Procedure
NDIS-aligned worker orientation and induction procedure covering pre-commencement checks, Day 1 orientation, mandatory training, role-specific training, supervised practice, and competency sign-off. Mapped to Core Module 1 quality indicators.
Behaviour Support Policy
NDIS-aligned behaviour support policy covering positive behaviour support framework, functional assessment, behaviour support plans, restrictive practices governance, NDIS Commission reporting, and reduction strategies. Mapped to Supplementary Module quality indicators.
Restrictive Practices Policy
NDIS-aligned restrictive practices policy covering the five regulated restrictive practices, authorisation requirements, safeguards, reporting, record keeping, and reduction and elimination strategies. Mapped to Supplementary Module quality indicators.
Why use these templates?
Standards Aligned
Each template is mapped to specific criteria from RACGP, NDIS Practice Standards, or other Australian healthcare frameworks.
Ready to Customise
Pre-written with placeholder fields for your practice name, address, and specific procedures. Just fill in the blanks.
Based on Authoritative Sources
Built from publicly available government guidelines, regulatory standards, and accreditation body recommendations.
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