Every tool your practice needs to stay compliant
Twelve frameworks, three governance registers, 77 templates and an IT vendor portal, built for Australian healthcare rather than adapted to it.
RACGP 5th Edition
Framework score
89%RACGP Accreditation Tracking
Work through the RACGP 5th Edition Standards in a structured, searchable checklist. Each item includes guidance text, acceptable evidence examples, and links to relevant documents.
- All 44 criteria of the 5th Edition covered
- C6.4 information security requirements prioritised
- Guidance text explains what assessors look for
- Link evidence documents directly to each criterion
- Real-time compliance score updates as you work
Privacy Act / APPs
75%12 of 16 items complete
State add-on
Privacy Act and APP Compliance
All 13 Australian Privacy Principles broken down into actionable checklist items. Track your practice's compliance with federal privacy obligations and generate evidence for audits.
- All 13 APPs mapped to practical checklist items
- Tailored for healthcare data handling
- Links between APP obligations and RACGP criteria
- Policy templates and evidence guidance
- State-specific add-ons for VIC and NSW
IT vendor portal
Harbour IT Services
MSP / IT Provider
Secure upload link
IT Vendor Portal
The feature that sets ClinicComply apart. Send a secure, tokenised link to your IT provider or software vendor. They upload security documentation directly, no account needed, no chasing emails.
- No vendor login or account required
- Secure, expiring upload links
- Request specific documents (pen test reports, backup procedures, MFA policies)
- Submitted documents auto-flow into your evidence library
- Track submission status and send reminders
NDB breach response plan
Notify the OAIC within 30 days of becoming aware, and notify the affected individuals as soon as practicable.
NDB Breach Response Wizard
Walk through a guided, step-by-step wizard to generate a professional Notifiable Data Breach response plan aligned with OAIC requirements. Complete it in under 30 minutes.
- 8-step guided wizard pre-filled with your practice details
- Covers OAIC notification process, remediation, and review
- Generates a downloadable PDF breach response plan
- Stored in your evidence library, linked to NDB checklist items
- Annual review reminders to keep it current
Evidence library
Library documents6 register and credential files hiddenShow all files
Expiring soon
Fire safety certificate
Expires in 21 days
Reminder sent to practice manager
Document and Evidence Library
Upload, organise, and manage all your compliance documents in one secure library. Link documents to checklist items, track expiry dates, and generate evidence packs for assessors.
- Drag-and-drop upload for PDFs, DOCX, and images
- Tag documents to frameworks and checklist items
- Automatic expiry alerts when documents need renewal
- Version history for each document
- Generate structured evidence packs for assessor visits
Want to see the quality first?
Incident register
Staff training
Conflicts of interest
Governance Registers
Three purpose-built registers: incidents and complaints, staff training and credentials, and conflicts of interest. Structured records with deadlines, assigned actions and evidence, instead of a spreadsheet someone forgets to update.
- Incident and complaints register with NDIS reportable-incident decision support and notification deadlines
- Staff training and credential register with expiry alerts before a registration lapses
- Conflicts of interest register with declarations, review intervals and evidence packs
- Corrective actions assigned to named team members with due dates
- CSV export for surveyors and auditors
Template
This policy sets out howPractice namecollects, uses, stores and discloses your personal and health information.
Privacy questions and complaints go to our privacy officer,Privacy officer namewho will respond within 30 days.
Template library
Cited to the current instruments
Compliance Template Library
77 Australian healthcare policy, procedure and register templates, written to what an assessor wants to see and cited to the current instruments, from the My Health Records Rules 2026 to AS 5369:2023.
- 42 free templates, no subscription required
- Checklist items surface the template that answers them
- Fillable Word documents with clearly marked placeholder fields
- Watermarked previews so you can see the quality before downloading
- Updated when the underlying legislation or standard changes
“Finally, a compliance tool that understands our MSP relationship. Our IT provider can send through security documents without us having to chase them for three weeks.”
Notifications
AllUnread 3Today
Email me about
Smart Notifications
Stay on top of every obligation without logging in. ClinicComply sends alerts when documents expire, policies need review, or deadlines approach.
- Alerts in the app and by email, the moment they fire
- Accreditation countdown with escalating alerts
- Document expiry notifications
- Vendor submission status updates
- Customisable per-user notification preferences
Team
4/10 seats usedInvitation
PendingSent 2 hours ago, expires in 7 days
Team Management
Invite your practice manager, doctors, nurses, and admin staff. Assign checklist items, control access levels, and track who has completed what.
- Role-based access: Owner, Admin, Manager, Staff
- Assign checklist items to team members
- Track completion by team member
- Invite via email with secure token
- Transfer ownership when staff change
Compliance overview
Compliance trend
+23 in 90 daysCompliance Scoring and Dashboards
See your compliance posture at a glance. Visual dashboards show your score across every framework, priority actions, and trend charts over time.
- Circular compliance score ring on your dashboard
- Per-framework progress bars
- Priority actions ranked by severity
- Historical trend charts from periodic snapshots
- Upcoming deadlines panel
Client practices
3 managedBulk document request
SentInfection control policy
Requested from 3 client practices
MSP Multi-Client Dashboard
For IT providers looking after several healthcare clients. See every client's compliance score in one place, upload documentation on their behalf and request what only the practice can provide, across all of them at once. Available by invitation: contact us and we will set it up.
- Single dashboard for all client practices
- Bulk document requests across clients
- Per-client readiness report exports
- White-label vendor portal with your branding
- Set up by invitation, with onboarding included
Every Australian healthcare compliance standard in one platform.
Not a generic compliance tool adapted for healthcare. Every framework is mapped to the actual criteria your accreditation assessor checks, with guided checklists your team can act on today.
New frameworks are added as Australian standards evolve. RACGP 6th Edition migration support included.
See every criterion we coverBe the practice the assessor compliments.
Set up your frameworks this weekend. Walk into your next visit with your evidence linked and current, and nothing left to chase.