The Australian healthcare compliance knowledge base
The definitive, plain-English guide to each framework your practice answers to. Every pillar explains what the framework is, who must comply, the obligations it creates, and the evidence an assessor or auditor expects to see, then links you to the detailed guides, definitions, and templates beneath it.
NDIS Provider Compliance
NDIS provider compliance is the full set of obligations a provider of NDIS supports must meet under the NDIS Commission: the Practice Standards and audit pathways for registered providers, the Code of Conduct and worker screening that bind everyone, reportable incident and restrictive practice duties, and the registration groups that determine which of these apply. This guide maps the whole landscape and links to the detailed guides for each part, including what changes on 1 July 2026.
Read the guideMedicare & BillingMedicare & Billing Compliance
Medicare billing compliance is the set of rules a practice must follow to claim Medicare benefits correctly and keep them: billing the right MBS item for the service provided, handling bulk billing and assignment of benefit properly, meeting the conditions of the incentive programs (PIP, BBPIP, MyMedicare, ePIP), and staying inside the limits the audit and Professional Services Review regime enforces. This guide maps the whole landscape and links to the detailed guide for each part, including what changes on 1 July 2026.
Read the guideRACGP & AccreditationRACGP Accreditation
RACGP accreditation is the independent assessment of a general practice against the RACGP Standards for general practices. It runs on a three-year cycle, unlocks the Practice Incentives Program and several Medicare income streams, and is the recognised marker that a practice meets baseline safety and quality. This guide walks through how the system works end to end: the Standards, the accrediting agencies, the evidence assessors want, the survey visit, and the continuous quality improvement that holds it all together.
Read the guidePrivacy & Cyber SecurityPrivacy & Cyber Security
Healthcare privacy and cyber security compliance is the set of obligations that govern how a practice collects, stores, uses, and protects patient health information, and how it defends against and responds to cyber threats. It spans the Privacy Act and the Australian Privacy Principles, the Notifiable Data Breach scheme, My Health Record duties, the Essential Eight and the Cyber Security Act, and the newer questions raised by AI. This guide maps the whole landscape and links to the detailed guide for each part.
Read the guideAHPRA & RegistrationAHPRA & Registration
AHPRA compliance is the set of obligations a practice has in relation to the registration and conduct of the health practitioners it employs or engages, under AHPRA and the Health Practitioner Regulation National Law. It covers verifying and tracking each practitioner's registration and any conditions on it, supporting the registration standards they must meet, knowing when a mandatory notification must be made, and following AHPRA's conduct guidance such as the rules on telehealth and online prescribing. This guide maps those duties and links to the detailed guide for each.
Read the guideEmployment & WorkplaceEmployment & Workplace
Employment and workplace compliance is the set of obligations a medical practice owes the people who work in it: classifying workers correctly as employees or contractors, paying them under the right award and the National Employment Standards, meeting superannuation duties including the move to payday super, managing work health and safety including psychosocial hazards, and handling the payroll-tax exposure that is unique to medical practices. This guide maps those duties and links to the detailed guide for each.
Read the guideBe the practice the assessor compliments.
Set up your frameworks this weekend. Walk into your next visit with every criterion linked to current evidence, and nothing left to chase.