Built for Australian healthcare practices

GP compliance software that actually keeps your practice accreditation-ready.

ClinicComply is the healthcare compliance platform built for Australian medical practices. Track RACGP accreditation, Privacy Act obligations, and IT vendor requirements in one place. Stop managing compliance across five different spreadsheets.

Start 30-day free trialSee how it works
app.cliniccomply.com.au/dashboard
Practice
Springvale Family Practice
Assessor-ready
80%
overall
Up +12% this quarter
RACGP 5th Ed.
85
Privacy Act
92
NDB Scheme
70
RACGP CompSec
58
This fortnight
See all 8
  • OverdueAnnual privacy policy review14 Feb
  • 14dMSP security assessment vendor docs1 May
  • 6/8NDB breach response planIn prog
No credit card required for 30-day free trial
Data stored in Sydney (ap-southeast-2)
RACGP, Privacy Act, NDB and 7 more frameworks
Mapped to
RACGP 5th Edition·Privacy Act 1988·Notifiable Data Breach Scheme·NDIS Practice Standards·AGPAL Accreditation·QPA·AHPRA Guidelines·NSQHS Standards·My Health Record·HDAA Dental·VIC Health Records Act·NSW HRIP Act·RACGP 5th Edition·Privacy Act 1988·Notifiable Data Breach Scheme·NDIS Practice Standards·AGPAL Accreditation·QPA·AHPRA Guidelines·NSQHS Standards·My Health Record·HDAA Dental·VIC Health Records Act·NSW HRIP Act·
The problem with compliance today

Most practices manage accreditation the hard way.

GP clinics and medical practices cobble together Google Sheets, shared drives, and email threads. It works until your assessor visit is three weeks away and half your team doesn't know what's missing.

We designed ClinicComply so you stop preparing for accreditation and start being accreditation-ready, always.

😩

No single source of truth

Evidence documents live across shared drives, email inboxes, and USB sticks. Checklists get duplicated. Nobody is sure which version of the privacy policy is current. When your assessor asks, you're scrambling.

One platform, one evidence library. Everything current, everything linked to the checklist item it satisfies.

📧

Chasing IT vendors takes weeks

Requesting a data processing agreement or security policy from your MSP means email threads that go nowhere. When the document finally arrives, where does it even go in your compliance records?

→

Send a secure upload link. Your vendor uploads directly. Docs land in your evidence library and link to the right checklist criteria automatically.

🤷

Generic tools don't know Australian standards

Off-the-shelf GRC platforms aren't built for RACGP or Australian privacy law. You end up with a compliance score that means nothing to your accreditation assessor.

→

10 Australian healthcare compliance frameworks built in, mapped to real criteria your assessor actually checks against.

Platform features

Everything your medical practice needs to stay compliant

Purpose-built healthcare compliance management software, not a generic GRC tool adapted for medical practices.

RACGP Accreditation

RACGP accreditation, sorted.

Track every criterion in the 5th Edition Standards with guided checklists built around the actual assessment criteria. Upload evidence documents, link them directly to checklist items, and generate a structured evidence pack ready for your assessor visit.

  • Full 5th Edition Standards mapped and ready to go
  • Evidence documents linked to specific checklist criteria
  • One-click evidence pack download for assessor visits
  • Live compliance score that updates as you complete items

RACGP 5th Ed., Criterion 1.1

Practice governance documentation
Clinical risk management policy
Patient complaint handling procedure
Staff credentialing register
Section progress75%
Privacy Act and NDB

Australian Privacy Principles, covered.

Track your APP compliance across all 13 Australian Privacy Principles. Run through the NDB breach response wizard and generate an OAIC-aligned breach plan in under 30 minutes. No legal jargon, just practical steps mapped to real obligations.

  • All 13 Australian Privacy Principles mapped
  • 8-step guided NDB breach response wizard
  • Generates a downloadable PDF breach plan
  • VIC Health Records Act and NSW HRIP Act included

NDB Breach Response Wizard

Step 1 ✓Step 2 ✓Step 3 ✓Step 4 →Step 5Step 6Step 7Step 8

Step 4 of 8: Assess the risk of serious harm

Is it reasonable to conclude the breach is likely to result in serious harm to any individual?

IT Vendor Portal

Get IT documents without the back-and-forth.

Request security documentation from your MSP, cloud software provider, or any IT vendor. They get a secure upload link, no account needed. Documents land straight in your evidence library and link to the relevant compliance checklist items.

  • No vendor login or account required
  • Secure tokenised links expire after upload
  • 10 predefined document types including DPA, pen test, ISO cert
  • Docs auto-link to relevant RACGP and CompSec criteria

Vendor upload portal

TechSecure IT Pty Ltd

Springvale Family Practice has requested:

Data Processing AgreementRequired
Security PolicyUploaded ✓
Penetration Test ReportOptional

No login needed. Link expires after upload.

Team and Deadlines

Your whole practice, on the same page.

Invite your practice manager, doctors, and admin staff with role-based access. Assign checklist items to specific team members, set deadlines, and get automated reminders before anything falls through the cracks.

  • Owner, admin, manager, and staff roles
  • Assign checklist items to specific team members
  • Daily or weekly email digests of upcoming deadlines
  • Automated alerts for expiring documents and policies

Team members

SL

Sarah Liu

Practice Manager

Admin
JK

Dr James Kim

GP Principal

Owner
RP

Rebecca Patel

Reception

Staff
How it works

From sign-up to assessor-ready in a weekend.

Three simple steps for Australian GP clinics, allied health, and NDIS providers. No multi-week implementation, no generic compliance theatre.

1

Pick your frameworks

Create your practice account, choose your relevant compliance frameworks (RACGP, Privacy Act, NDB, NDIS and more), and invite your team. Criteria are pre-loaded, mapped and weighted, ready to action.

2

Upload or invite

Drag your existing policies into the evidence library. Invite your MSP and team to contribute. Follow guided checklists with clear criteria, upload evidence, and watch your compliance score rise in real time.

3

Stay audit-ready

Automated reminders fire on cadence. Evidence expires before you're caught out. Send a secure link to your IT provider to upload security documents, and export an assessor-ready PDF on the day of the visit.

Loved by Australian practices

Practice managers, GPs, and MSPs trust ClinicComply.

From solo GP clinics to multi-site NDIS providers, Australian healthcare teams rely on ClinicComply to keep compliance boring.

“We went from a shared drive that nobody trusted to an evidence library our assessor actually complimented. First clean accreditation in eight years, and the prep took a fraction of the time.”
PM
Practice Manager
Family Medical Practice in Melbourne
42h
saved prepping the last accreditation visit
0
non-conformances at the 2026 assessor visit
7
team members onboarded in the first week
1
evidence pack PDF sent to the assessor on the day

“The NDB wizard alone paid for the year's subscription. We had a small incident last month and the guided process kept everyone calm and compliant with the 30-day notification window.”

Practice Manager
GP Clinic in Parramatta

“Finally, a compliance tool that understands our MSP relationship. The vendor upload portal is honestly genius. Our IT provider can send through security documents without us having to chase them for three weeks.”

Operations Lead
Allied Health Group in Brisbane

“I manage compliance across 11 NDIS provider sites. ClinicComply is the first platform that didn't try to shoehorn me into a US SOC-2 workflow. Built for Australian standards, by people who clearly understand them.”

Quality and Compliance Manager
NDIS Provider Network
Framework coverage

Every Australian healthcare compliance standard in one platform.

Not a generic compliance tool adapted for healthcare. Every framework is mapped to the actual criteria your accreditation assessor checks, with guided checklists your team can act on today.

New frameworks are added as Australian standards evolve. RACGP 6th Edition migration support included.

See every criterion we cover
R5
Active
RACGP 5th Edition
GP practices
Full standards mapped criterion-by-criterion
PA
Active
Privacy Act 1988
Australian Privacy Principles
All 13 APPs, Health Records provisions
NDB
Active
NDB Scheme
Data breaches
8-step guided breach response wizard
CS
Active
RACGP CompSec
IT security
Computer and Information Security Standards
MHR
Active
My Health Record
Federal
Healthcare identifier obligations
HD
Active
HDAA Dental
Dental practices
Dental accreditation criteria
AP
Active
AGPAL
Accreditation
Australian General Practice Accreditation
ND
Active
NDIS Standards
Disability services
NDIS Practice Standards and quality indicators
VIC
Active
VIC Health Records
Victoria
Health Records Act 2001
NSW
Active
NSW HRIP Act
New South Wales
Health Records and Information Privacy
Simple, transparent pricing

Plans for every practice size

All prices in AUD, GST inclusive. Every plan starts with a 30-day free trial. No credit card required.

Solo

For individual practices getting started with compliance.

$99/month
Start free trial
  • 1 location
  • 5 team members
  • 3 vendor connections
  • 5GB document storage
  • All compliance frameworks
  • IT Vendor Portal
  • NDB Breach Wizard
  • Document library
  • Email notifications
Most Popular

Group

For growing practices with multiple locations.

$189/month
Start free trial
  • Up to 3 locations
  • 20 team members
  • 10 vendor connections
  • 25GB document storage
  • All compliance frameworks
  • IT Vendor Portal
  • NDB Breach Wizard
  • Document library
  • Email notifications
  • Priority support

MSP

For IT providers managing multiple healthcare clients.

$349/month
Start free trial
  • Unlimited locations
  • Unlimited team members
  • Unlimited vendor connections
  • 100GB document storage
  • All compliance frameworks
  • MSP multi-client dashboard
  • Bulk document submission
  • White-label vendor portal
  • Per-client readiness reports
  • Priority support

All plans include: All frameworks · IT Vendor Portal · NDB Wizard · Document Library · Notifications · SSL encryption · Australian data storage

All prices in AUD, GST inclusive.

Need a custom arrangement for a larger group practice? Contact us to discuss a tailored plan.

FAQ

Questions every practice manager asks.

If it's not here, email us. A real human replies within the business day.

Yes. Every plan comes with a 30-day free trial. No credit card required to start. You get full access to all features during your trial, including RACGP accreditation tracking, the NDB breach response wizard, and the IT vendor portal.

30-day free trial, no credit card

Your next accreditation visit starts today.

Join Australian GP clinics and medical practices that have replaced spreadsheets and email threads with a single healthcare compliance platform. Your free trial starts the moment you sign up.

Start your 30-day free trialView all features
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Australian data residency (Sydney)
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