Compliance software for Australian practices

Every obligation your practice has, in one place.

Accreditation, incidents, complaints, staff training, and the evidence behind all of it.

Mark it complete
9:41
RACGP Standards, 6th editionGB

RACGP Standards, 6th edition

94 items 79 complete 9 in progress 2 flagged 4 not started

4 critical open 3 overdue 76 of 89 required criteria complete

84%

79 of 94 items complete

Status:AllShow:EverythingAssigned to:Anyone
Clinical governance standard33 of 40 complete

CG6Follow-up systems

1 of 2

CG6.AManaging results, recalls and reminders

High priority Template available
Overdue5 days
In progress

CG6.BManaging high-risk results outside opening hours

High priority 1 document Template available
Complete

CG7Managing clinical risks and incidents

1 of 2

CG7.AClinical risk management system

High priority 1 document Georgia Bell Template available
Complete

CG7.BIncident and near miss management

High priority 1 document Georgia Bell Template available
Overdue3 days
In progress

CG8Immunisations

1 of 1

CG8.AWorkforce immunisation

High priority 1 document Template available
Complete
Start free trialExplore the platform

30-day free trial. No credit card.

Trusted by practices across Australia

GP, dental, allied health and NDISMapped to the criteria assessors cite12 Australian frameworks built inData hosted in Australia
Mapped to
RACGP Standards (5th and 6th editions)·Privacy Act 1988 (APPs)·Notifiable Data Breaches Scheme·My Health Record Framework·Health Records Act 2001 (Vic)·Health Records and Information Privacy Act 2002 (NSW)·Dental Practice Essentials·RACGP Computer and Information Security Standards·Accreditation Readiness (AGPAL and QIP)·NDIS Practice Standards·National Safety and Quality Primary and Community Healthcare Standards·Allied Health Practice Essentials·

Compliance shouldn't run on memory and spreadsheets.

No single source of truth

Evidence documents live across shared drives, email inboxes, and USB sticks. Checklists get duplicated. Nobody is sure which version of the privacy policy is current. When someone asks, you're scrambling.

One platform, one evidence library. Everything current, everything linked to the checklist item it satisfies.

The incident nobody logged until Monday

Something happens on a Friday afternoon. It gets mentioned in passing, written on a sticky note, and remembered three days later. By then the NDIS Commission's 24-hour notification window has closed and nobody can reconstruct who was told what.

Log it once and ClinicComply checks it against the six reportable categories, works out the deadline, and counts it down for you.

Expiry dates live in someone's head

Worker screening checks, AHPRA registrations, first aid certificates and mandatory training all expire on different dates. The person who tracked them is on leave, and you find out one lapsed when a client asks for the register.

Every credential tracked per person with automatic expiry reminders, so a lapse surfaces weeks out instead of during an audit.

Chasing IT vendors takes weeks

Requesting a data processing agreement or security policy from your MSP means email threads that go nowhere. When the document finally arrives, where does it even go in your compliance records?

Send a secure upload link. Your vendor uploads directly. Docs land in your evidence library and link to the right checklist criteria automatically.

Generic tools don't know Australian standards

Off-the-shelf GRC platforms aren't built for RACGP, the NDIS Practice Standards or Australian privacy law. You end up with a compliance score that means nothing to the person actually assessing you.

12 Australian healthcare compliance frameworks built in, mapped to real criteria your assessor actually checks against.

Six modules. One login. One score.

Not six spreadsheets. Every module below feeds the same readiness number, and the same evidence pack.

87% ready
Practice readiness
Brighton Family Practice, updated just now
One score, six modules. Right now: Accreditation

Tap a module to hold it.

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Everything anyone will ask for, already answered.

Purpose-built for Australian healthcare compliance, not a generic GRC tool with the logo swapped out.

Never scramble for evidence again

RACGP accreditation, sorted.

Work through the RACGP Standards, 5th or 6th edition, with guided checklists built around each criterion. Upload evidence documents, link them directly to checklist items, and generate a structured evidence pack ready for your assessor visit.

  • Both editions mapped, with a guided move from the 5th to the 6th
  • Evidence documents linked to specific checklist criteria
  • One-click evidence pack download for assessor visits
  • Live compliance score that updates as you complete items

RACGP 5th Edition

AllCritical 2In Progress 3Complete 39
QI3Clinical risk management2/3 complete
QI3.1bNear miss analysisDone
QI3.2aOpen disclosure policyDone
QI3.1aIncident reporting systemOpen

Framework score

89%
39 of 44 items complete2 critical open
A breach plan in 30 minutes, not 3 weeks

Australian Privacy Principles, covered.

Track your APP compliance across all 13 Australian Privacy Principles. Run through the NDB breach response wizard and generate an OAIC-aligned breach plan in under 30 minutes. No legal jargon, just practical steps mapped to real obligations.

  • All 13 Australian Privacy Principles mapped
  • 8-step guided NDB breach response wizard
  • Generates a downloadable PDF breach plan
  • VIC Health Records Act and NSW HRIP Act included

Privacy Act / APPs

75%

12 of 16 items complete

APP11Security of personal information
APP1.1Privacy policy publishedDone
APP5.1Collection notice providedDone
APP11.1Security measuresEvidence linked

State add-on

Health Records Act 2001 (Vic)Active
Health Records and Information Privacy Act 2002 (NSW)Available
Your IT vendor finally answers

Get IT documents without the back-and-forth.

Request security documentation from your MSP, cloud software provider, or any IT vendor. They get a secure upload link, no account needed. Documents land straight in your evidence library and link to the relevant compliance checklist items.

  • No vendor login or account required
  • Secure tokenised links expire after upload
  • 10 predefined document types including DPA, pen test, ISO cert
  • Docs auto-link to relevant RACGP and CompSec criteria

IT vendor portal

HI

Harbour IT Services

MSP / IT Provider

Awaiting review
1 of 3 documents verified33%
IT Security PolicyAccepted
Backup ProcedureAwaiting review
MFA PolicyPending

Secure upload link

/vendor/upload/8f3c2a
No login neededExpires in 6 days
Never miss a 24-hour notification

Incidents and complaints, decided and on the clock.

Log an incident and ClinicComply checks it against the six NDIS reportable categories, works out the 24-hour or 5-business-day Commission deadline, and counts it down for you. Track complaints, corrective actions, and export an audit-ready register, for NDIS and RACGP alike.

  • Guided check over the six reportable categories
  • Live countdown to the 24h and 5-business-day Commission deadlines
  • Complaints register with anonymous QR intake
  • Corrective actions, evidence linking, and one-click CSV export
Explore the incident & complaints register

Incident register

All statusesNDISReportable
INC-2026-0005Treatment room 2NDIS reportable
Notify the Commission23h 58m
INC-2026-0004Under investigationModerate

Staff training

First aid
CPR
Screening
current expiring expired

Conflicts of interest

DeclaredUnder reviewClosed
Nothing falls through the cracks

Your whole practice, on the same page.

Invite your practice manager, doctors, and admin staff with role-based access. Assign checklist items to specific team members, set deadlines, and get automated reminders before anything falls through the cracks.

  • Owner, admin, manager, and staff roles
  • Assign checklist items to specific team members
  • Email and in-app reminders for upcoming deadlines
  • Automated alerts for expiring documents and policies

Team

4/10 seats used
SCDr Sarah Chensarah@baysidefp.com.auOwner2h ago
JWJames Whitfieldjames@baysidefp.com.auAdmin1d ago
ARAmelia Rossamelia@baysidefp.com.auManager3h ago
TNTom Nguyentom@baysidefp.com.auStaff5d ago

Invitation

Pending
Dr Priya NairManager

Sent 2 hours ago, expires in 7 days

Not ready for a trial?

From sign-up to a complete evidence file.

Three simple steps for Australian GP clinics, allied health, and NDIS providers. No implementation project, no generic compliance theatre.

1

Pick your frameworks

Create your practice account, choose your relevant compliance frameworks (RACGP, Privacy Act, NDB, NDIS and more), and invite your team. Criteria are pre-loaded, mapped and weighted, ready to action.

2

Upload or invite

Drag your existing policies into the evidence library. Invite your MSP and team to contribute. Follow guided checklists with clear criteria, upload evidence, and watch your compliance score rise in real time.

3

Stay audit-ready

Reminders arrive before evidence expires or a review falls due, so nothing lapses unnoticed. Send a secure link to your IT provider to upload security documents, and export an assessor-ready PDF on the day of the visit.

Start free trial

Free for 30 days. No credit card required.

Practice managers, GPs, and MSPs trust ClinicComply.

From solo GP clinics to multi-site NDIS providers, Australian healthcare teams rely on ClinicComply to keep compliance boring.

“We went from a shared drive that nobody trusted to an evidence library our assessor actually complimented. First clean accreditation in eight years, and the prep took a fraction of the time.”
PM
Practice Manager
Family Medical Practice in Melbourne
Sydney
Data hosted in Australia
12
Australian frameworks covered in one subscription
8
guided steps to an OAIC-aligned breach response plan
0
logins your IT vendor needs to submit documents

“The NDB wizard alone paid for the year's subscription. We had a small incident last month and the guided process kept everyone calm and compliant.”

Practice Manager
GP Clinic in Parramatta

“Finally, a compliance tool that understands our MSP relationship. The vendor upload portal is honestly genius. Our IT provider can send through security documents without us having to chase them for three weeks.”

Operations Lead
Allied Health Group in Brisbane

“I manage compliance across 11 NDIS provider sites. ClinicComply is the first platform that didn't try to shoehorn me into a US SOC-2 workflow. Built for Australian standards, by people who clearly understand them.”

Quality and Compliance Manager
NDIS Provider Network

Quotes shared with permission. Practice names withheld at our customers' request.

12 Australian healthcare frameworks in one platform.

Not a generic compliance tool adapted for healthcare. Every framework is mapped to its criteria as published, with guided checklists your team can act on today.

New frameworks are added as Australian standards evolve.

See every criterion we cover
GP
RACGP Standards
GP practices
5th and 6th editions, criterion by criterion
PCH
PCH Standards
Allied health & dental
Primary and Community Healthcare Standards, all 65 actions
PA
Privacy Act 1988
Australian Privacy Principles
All 13 APPs, Health Records provisions
NDB
NDB Scheme
Data breaches
Guided breach response wizard
MHR
My Health Record
Federal
Security and access duties under the 2026 Rules
VIC
Vic Health Records Act
Victoria
Health Records Act 2001
NSW
NSW HRIP Act
New South Wales
Health Records and Information Privacy
DE
Dental Essentials
Dental practices
Dental-specific items alongside the PCH Standards
CS
RACGP CompSec
IT security
Computer and Information Security Standards
AQ
AGPAL / QIP Readiness
Accreditation
The accreditation cycle, from registration to survey
ND
NDIS Standards
Disability services
The full Core Module, all 24 outcomes
AH
Allied Health Essentials
Allied health
Registration, CPD, insurance and billing obligations

One subscription. Every framework.

No per-framework pricing, no surprise add-ons. All prices in AUD. Every plan starts with a 30-day free trial, no credit card required.

Switch to annual any time and save 20%.

Most practices start here

Solo

Single-location practice

Everything one practice needs to stay accreditation-ready, all year.

$99/month

Billed monthly

Start 30-day free trial
30% off your first month, use code OCT30

What you get

  • All 82 policy & procedure templates
  • All 12 Australian compliance frameworks
  • IT Vendor Portal + NDB Breach Wizard
  • Incident & Complaints Register
  • Evidence library + live compliance scoring
1 location5 user accounts3 vendor connections5GB document storage

No credit card required to start

For groups & multi-site

Group

Multi-location group

Run compliance across several sites from one account, with room to grow.

$189/month

Billed monthly

Start 30-day free trial

Everything in Solo, plus

  • Up to 3 locations
  • 20 user accounts
  • 10 vendor connections
  • 25GB document storage
  • Priority support + onboarding call

No credit card required to start

Enterprise Group

For clinic groups & multi-practice organisations

More than three practices, or a team that does not fit a standard plan? We set your practice, team and storage limits to match your organisation, on one account with a group-wide view.

  • Every practice under one account, with a group compliance overview
  • Practice and team limits sized to your organisation
  • Shared group documents: upload once, link everywhere
  • Practice-level access control for staff
  • Priority support and guided onboarding

Custom pricing

Scaled to your practices and team

Contact us

MSP

For IT providers managing healthcare clients

Built for managed service providers, not clinic groups. Run compliance for every healthcare client you support from one dashboard, with each client in its own separate workspace.

  • Multi-client dashboard across your book of clients
  • A separate, isolated workspace per client practice
  • Bulk document submission to many clients at once
  • White-label vendor portal
  • Per-client readiness reports

Contact us

Priced on your client base

Talk to us

All prices in AUD. Cancel anytime, no lock-in contracts.

Compare every feature side by side on the full pricing page, or talk to us about custom arrangements.

Questions every practice manager asks.

If it's not here, email us. A real human replies within the business day.

We cover twelve frameworks: the RACGP Standards for general practices (5th and 6th editions), the Primary and Community Healthcare Standards (the accreditation standard for allied health, community health and dental), Allied Health Practice Essentials, the Australian Privacy Principles (Privacy Act 1988), the Notifiable Data Breaches Scheme, My Health Record obligations, RACGP Computer and Information Security Standards, the full NDIS Practice Standards Core Module, an accreditation readiness track for AGPAL and QIP, dental-specific essentials, and the Victorian and NSW health records acts.

30-day free trial

Be the practice the assessor compliments.

Choose your frameworks and work through the checklist. Walk into your next visit with your evidence linked and current, and nothing left to chase.

Start free trialBrowse free templates
No credit card required
Australian data residency (Sydney)
Cancel anytime